A copy of Thunderbird is already open. Only one copy of Thunderbird can be open at a time. There is not another copy of the application open. I threw out the cache for Thunderbird. That worked, so at least I have a mail program again. Now, how can I bring in my folders for the mail stored in subject folders, and how to retrieve the inbox which was not lost for the other account?
Can I just put those folders into the new profile? I really thank you for your article. I could not have managed without it. Thank you very much. Nandita, you may well find that your anti virus program has indeed found a virus and quarantined your whole inbox.
I've not had my email messages disappear after compacting, but it did now. In the folder where I think the messages should be, the inbox and inbox. Is there a backup of the two missing files?
If I proceed to close Thunderbird, these files will be recreated by Thunderbird with no messages. This is what happened in the past. Thunderbird needs to backup all files being compacted prior to compacting in case they are deleted. I can't believe this isn't done as a matter of common sense and then provide a recovery mechanism for the user. I would also suggest that compacting of files need not be automatic but let the user choose it or perform manual compacting upon notification from Thunderbird.
Please can me help someone? I compacted my Inbox in my TB 8. After compacting the inbox was empty, all my Mails are lost Hi - Using version 8 I lost all of my in-bax when compacting - fortunately I use a Western Digital back-up drive that utomatically backs up changed files and I was able to recover all of my in-box from this.
My question is - I have a file called nstmp appear in my inbox - that seems to have backed up my inbox e-mails from the compacting process - but cannot find anything about this in help. Does anyone know anything about this? Good day. For everybody. Use the last version of TD 8. You will find all your deleted messages, you can also transfer your previous mail files to the Local Folder to have the deleted email reappear.
I just hit "compact" by mistake and lost all my inbox e-mails. I am using Thunderbird 9. Where do I find the "delete item that was not available before"? Thank you. Ask your support questions in the Thunderbird support forum. What vanished has been missing for some time. The compact forces a bew index and in the process uncovers corruption. The principle cause of inbox corruption is anti virus programs that think they know how to quarantine things that they don't like and don't.
What do you mean by "the Compact process did not loose any mail. I have an issue where Thunderbird seems to think that there is no space on the device USB , when in fact there is plenty, although Windows properties also says it is full?? I have archived a load of messages to hard disk, tried reindexing and with compacting, still getting the message that there is not enough space to do so.
Any ideas? I am getting multiple copies of the same message as many as 8 I delete and then from the trash box delete there also. The next time I log in the same thing happens. I read this because I did not know what ThunderBird compression was. Now I know, it might be time to pay bucks for Outlook To what point? Outlook has an identical function. Almost all mail programs do. Outlook has it's own problems with data corruption as well.
You are not the only one who appears to think Outlook is a silver bullet, but you and they are wrong. All mail programs have problems and the grass is always greener on the other side of the fence. Have been using outlook for last 7 years.
Did not need to compress as i archive message folders in separate. Only issue was search was restricted to default pst folder but New docfecher indexes. No issue there :. An hour or so later, I began getting emails from Tbird, each one telling me the sender and subject of an email which had been bounced because my inbox was at capacity. I've compacted folders; disposed of thousands of emails in my inbox, then re-compacted as you recommended; moved my entire inbox cache of emails to a "local" folder, and re-compacted folders.
All to no avail. Still I am getting an individual notice in my inbox telling me it is at capacity and a specific email has been bounced. My Tbird software was automatically updated again yesterday, and I hoped it was a fix for this problem, but to not effect.
Still getting the emails telling me of "bounced" emails. Anyone else having this particular experience? And, Matt, thanks a lot for your article and comments above. A number of senders have told me they sent emails that were returned undeliverable due to full mailbox on my end. How can I get more usable space In the past month whenever I compact I loose the messages that I had in my inbox and they never come back.
Can you turn off the compact button? Aren't they supposed to go inot a folder? When I look in the archives, there is only 1 folder with 2 messages on it. I had a number of very important messages that I was keeping in my Inbox and now they are gone and no attempt at Repair has succeeded. All of my inbox messages disappeared. I get a message stating my inbox is full and I should delete and compact. However it shows no messages to delete. I tried compacting but there are none to compact.
I sent myself a test message and I just get the inbox full message. My inbox messages disappeared also. Repair did not work. Now what? How can I get them back?? All the messages in my inbox dissappeared repair does not work, how can I get them back?????? I sent this comment to Mozilla Support Forum today There appears to be a regular problem with TB deleting either Inbox or sub-folder mail during compacting. Today however I lost over messages in a subfolder during the compact process - they were too recent to be covered by any backup; although the folder exists in the user profile all the.
Attempts at Repair yield nothing. Worse still I have looked back over one month using ShadowExplorer to see if I can retrieve them from earlier Vista shadows and these too are empty of all content - even though other subfolders have clearly changed their content over this same period.
The email files were there this morning so it appears TB is deleting the shadow files as well. To be honest I have had enough and will be looking at other mail clients now - I know this problem exists for other people because the web is full of similar experiences. Can someone from Mozilla possibly explain to me how this problem has remained unresolved for so long and what if any remedy I can now take to find my mail?
I am using TB All email in my inbox lost on compacting Yeah, I have to agree with Jimmy. Never had this kind of problem with any other email client. This is right? I have compacted and compacted every which way. Gmail is an example of a server that does this. I agree and have been doing as suggested with Archives. I try to keep current, but sometimes lag behind and then I loose mail that became relevant.
If one accidently clicks on the wrong button of that constant pop-up then all is lost. It is really hard to be current with Archives. I'm wondering if you are getting a pop up that is asking to 'compact' folders and not empty the Trash, because it is really odd to be asked to empty the trash.
When you delete or move a message to another folder, then that message will appear in either the TRash or other folder eg: Archives, BUT that message in the original folder is marked as deleted and hidden from view, it is there taking up space and making the original file rather messy. That file needs to be cleaned up to help prevent it from becoming corrupted. Please Read this about compacting because it is important. I compact all the time.
The little popup box reads "the messages you have deleted can be purged from disk. If I select proceed my trash is permanently lost. It would be nice to opt not to receive this request in the future. The point is that it is really hard to know what is temporary trash and permanent trash until much time has passed.
I wish TB would stop trying to do my work. Not user friendly. Thanks, Steve. Do you have this selected: 'compact all folders when it will save over xxmb'?
If yes, uncheck that option restart Thunderbird. I'm currently trying to find some info on why Trash is being deleted when you expect only a compact of all folders. Some servers do auto empty the 'Trash' periodically. Some do it once every 30 days and some do it once every two weeks. So if you have an Imap mail account then it could be the ettings on the server emptying that Trash folder. I'm trying to check for any weirdness occuring with that pop up which should not be happening.
Your feedback would be much appreciated. I have IMAP. In Server settings; Message storage, the empty trash box is UN checked. For now I have set the compacting setting to a larger size, but if this setting is for deletion reminders and not for compacting folders, something needs to be fixed!
I use retention policies to manage my emails, and to permanently delete Trash, and do not want extra help reminders! Thunderbird doesn't. Compacting an account may take a few seconds or a few minutes, depending on how much mail you have and how recently you've compacted folders. If you have trouble doing this and the process stalls, try compacting one folder at a time: click on the folder and choose "Compact This Folder".
Note: try to avoid downloading e-mail while compacting folders, as it's been reported that this can cause corruption or a "folder being processed" error. For IMAP accounts: you cannot compact folders unless you are online.
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