Did you find this useful? Yes No people found this useful. Thank you for your feedback. These may also help:. How do I log into my router? Read Answer How do I view which websites have visited through my mydlink router?
Read Answer How do I change the Read Answer. How do I create schedules on my DIR series router? Read Answer How to hard reset my router to default settings? Read Answer What is the button on the side of my router used for? First time credit will include all credits earned since meeting offer requirements. Call for additional details. Different offers may apply for eligible multi-dwelling unit and telco customers. Must maintain a min. Some offers may not be available through all channels and in select areas.
Visit directv. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice.
Other conditions apply to all offers. Visit att. To learn more, visit att. HBO Max is only accessible in the U. Minimum 3G connection is required for viewing on mobile devices. All Rights Reserved. We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
The successful candidate will focus on all aspects of customer satisfaction and care as well as the supervision of our dedicated Customer Service Associates. We need a Customer Service Manager who can take charge of our customer service department and foster positive relationships with our clients. We offer excellent benefits, a competitive starting salary and paid vacation as well as opportunities for advancement.
The Warehouse Associate receives, stocks, pulls, distributes, ships and tracks receivers, installation materials, tools for Microcom technicians, contractors and sales department. Microcom is seeking a full-time IT Support team member with 2 or more years of experience supporting end user technology-related service requests.
We provide a fast-paced, supportive environment with a small but growing team. The employee may have to sit at a computer for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Customer Service Representatives work directly with our customers, technicians, and providers to solve issues, upgrade accounts and answer frequently asked questions. This position will be a mixture of duties, answering phones for customers both in and out of state as well as selling new services to walk-ins at our Palmer location.
Customer Service Representatives play a critical part of our business-customer relationship and reputation management. Electronics Technician duties include, but are not limited to, installation work of commercial television systems, satellite TV and broadband systems and home automation systems.
This position will be responsible for ensuring systems and components meet established specifications and meet all safety requirements. You will customize the needs of every customer by selling personalized smart home products and solutions while earning valuable incentives. You will be working directly with customers at their homes, so professionalism and respect for property is important at all times. You will be outside, on roofs or driving in varying weather conditions.
This is a full-time position, with occasional over time. Hours of operation are 7 days a week am to pm. If your tasks are not completed or if there is an issue that arises, you will be required to work after your expected shift end to complete. Travel should be expected for this position due to the nature of the business and the various locations we service. Available only in the U. Pricing subject to change. Programming, pricing, terms and conditions subject to change at any time.
Games available via remote viewing based on device location. Other conditions apply. Up until two weeks after the season starts, you can cancel anytime and receive any applicable refund. Subscription cannot be canceled in part or in whole after the first two weeks of the season and subscription fee cannot be refunded.
Only one game may be accessed remotely at any given time. Additional data charges may apply. NFL team names and uniform designs are registered trademarks of the teams indicated. Pay full plan cost until discount starts. See att. You may be charged for calls to special or premium service numbers and calls to other countries For rates, see att. For texting to other countries, see att. Messages sent through applications may incur data or other charges.
Advanced Messaging: Not available for use in Mexico and Canada. Additional one-time Fees may apply. Phone line required to add non-phone device. If no phone line, first standalone non-phone device will be billed at phone single line pricing. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Ability to stream, video resolution, and other data usage including speed are not guaranteed, may vary, and be affected by other factors.
Data rates may apply. Details at att. Ability to stream, video resolution, and other data usage including speed are not guaranteed, may vary, and be affected by a variety of other factors. Other restrictions apply. Includes up to 15GB per line per month. After 15GB, mobile hotspot speed slowed to max of Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional. Stream Saver will not recognize all video content.
Ability to stream and video resolution may vary and be affected by other factors. To enjoy access to High Definition video on compatible devices and when available, you can turn it off or back on at any time at att. Restrictions apply. Includes up to 30GB per line per month. After 30GB, mobile hotspot speed slowed to max of Kbps for the rest of bill cycle. After this, mobile hotspot data usagewill be impacted and not fully functional.
The Sales Manager is a key position that works closely with marketing to achieve and exceed all sales goals. You will be managing a team here in Anchorage as well as other locations throughout the state and in Hawaii. Provide administrative support to Accounts Payable to ensure efficient operation of the office. Responsible for confidential and time-sensitive material. This generally includes receiving, processing, and verifying invoices, tracking and recording purchase orders, and processing payments.
Administrative duties generally include answering and directing phone calls, replying to email, telephone or face to face inquiries and distribute mail accordingly. Staff should be prepared to face constant training, changes, and learning opportunities. Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho!
We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!
Microcom and Pacific Dataport are searching for a reliable and responsible site person laborer for the summer in Talkeetna. We are looking for a safety-minded laborer with access to reliable transportation. The ideal candidate will be capable of working with minimal oversight but willing to follow directions closely.
This position has the potential to move into a full-time permanent position as a technician in the Talkeetna area. Qualified applicants please submit resume via e-mail to: jobs microcom.
Work station is in office with multiple associates. Multiple Line phone and computer monitors are used. Multiple people are in the same office as you and will be on the phone or having discussions around you while you are on the phone. You should be able to be peripherally aware of what is being said and done around you, while not getting distracted. Sitting at desk for majority of the day with the exception of breaks and any meetings or duties as assigned.
Responsible for the repair of satellite dishes on the roofs of homes and office buildings by the use of an extension ladder. In-Home Service Technicians lead the charge in service, installation, and home automation solutions for our customers, both rural and urban. Each Technician receives extensive safety training as well as professional training for site surveys, installing equipment, and educating customers on our innovative satellite technology.
If this is an urgent matter, please call your local office and leave a voice message if it is after hours. IF the above does not work you can do the following: You can reset the router back to factory default settings. Straighten a paperclip so you have at least an inch of straight wire. Under the Management sub-page, you will see your current username and password; change both to something that Or: Here is the info about how to reset your dlink password. Type in a new password. Was this article helpful?
Yes No. Commercial Sales Executive: Anchorage. Responsibilities Business sales focus Market to commercial businesses for the purpose of selling entertainment and managed services packages Selling the best value in entertainment including HD, sports, and movies Providing a compelling customer experience by fully understanding their needs and providing the appropriate solutions Plan and coordinate customer installation.
This includes working with purchasing to order materials; working with dispatch to schedule installation; keeping customers apprised of installation details. Work with Administration to ensure customer account set up and billing is precise. Competencies Assertive and results-driven Ability to work independently and have effective decision-making skills Multi-tasking and detail-oriented Some knowledge of Managed Services Cooperative attitude — must be able to effectively work with peers in a team-focused environment and willing to help other departments when needed Excellent communications skills including articulation, grammar, and persuasion Ability to read and comprehend instructions Professional correspondence and custom proposals Intermediate computer skills and use of internet-based sales systems and CRMs Good organizational skills and follow through on assignments Punctual, professional, and dependable Education and Experience Consumer electronics experience a plus.
How to apply: Qualified applicants, please submit resume with cover letter via e-mail to: jobs microcom. Sales Lead: Hilo. Job Summary The Sales Lead is responsible for the providing excellent customer service and selling Microcom products to customers. Responsibilities Monitor the performance of the sales team and provide feedback to management Sell products and services to new and existing customers Meet current sales metrics and goals Adhere to all sales processes and procedures as established Execute promotions and meeting or exceeding established sales goals Handle customer service issues Maintain showroom standards Adhere to all Company policies and procedures Cold calling and supporting sales cross-promotions Must be able to work independently in a retail storefront Other duties as assigned.
Competencies High School Diploma or equivalent required. Two 2 years of relevant field experience may be substituted for every one 1 year of required academia Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment Strong interpersonal and communication skills Self-motivated prioritizes tasks, and works independently with minimal supervision Professional appearance and the ability to work early evenings and weekends Punctual and on time to all work-related activities Coachable and willing to apply techniques and knowledge Provide an exceptional, best in class, customer experience Willing to prospect customers via warm calls Capable of adapting quickly to industry and company changes Education and Experience High School Diploma or equivalent required.
Two 2 years of relevant field experience may be substituted for every one 1 year of required academia. Data Analyst: Anchorage. Responsibilities Acquire data from primary or secondary data sources Maintain databases and data sources utilizing MsSQL and MySQL systems Interpret data, analyze results using statistical techniques and provide ongoing reports Develop and design data collection systems Develop, design and improve existing data reporting systems utilizing Tableau Software Identify, analyze, and interpret trends or patterns in complex data sets Work with management to prioritize business and information needs Locate and define new process improvement opportunities Using data mining to extract information from data sets and identify correlations and patterns Organizing and transforming information into comprehensible structures Using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs Preparing reports and presenting these to management or clients Other duties as assigned.
Two 2 years of relevant experience may be substituted. IT Administrator - Anchorage. Job Summary Microcom is seeking a full-time IT Support team member with 2 or more years of experience supporting end-user technology-related service requests.
Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, backup systems, and miscellaneous devices. Respond promptly and professionally to alerts and end-user IT issues Monitor and update Service Desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, logging daily activities and documenting solutions. Function as the primary point of contact from assignment of ticket to successful resolution of issue.
Maintain a polished and professional image. Maintain a higher level of knowledge on data products and services Microcom provides in order to provide customers with a high level of customer support Other duties may be assigned as needed. Ability to maintain professional communication skills.
Ability to multi-task, work under pressure, and handle interruptions. Type in a new password. Now for the more challenging of the two: the forgotten admin password.
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